Freedom

Freedom is our new Click > Collect > Deliver online ordering service. You can quickly order all your PVC-U building materials from one supplier at your convenience, and then simply select collect or deliver.

Using Freedom helps take all the hassle out of ordering your products, giving you the time and freedom to focus on the areas of your business that matter.

HOW IT WORKS

Once you have your new Freedom log-in details, you will be able to gain access to your existing NBP Trade Account, allowing you to enjoy all the benefits of your business account, plus much much more…

If you haven’t already signed up for a Freedom Online Account, it is easy and we can have you up and running in a couple of minutes, simply click here.

To help make ordering quick and simple we have created various channels so you can easily add products to your basket. You can access all our categories two ways; via the ‘Order Online’ button or from the side menu.

There is also the ‘Search NBP’ box at the top of the page, and you can even drill down further by searching for the product within the exact category.

And if you know our NBP product code, you can simply drop them in using the ‘Quick Add Product’ function.

When you are ready to complete your order, select ‘Your Basket’ and then choose ‘Go to Cart’, where you will be able to add an order number, a reference and any special instructions, before selecting collection or delivery.

Delivery option: For a delivery you can request your preferred delivery date. It will automatically use your business address as default, but if you require the goods delivering elsewhere, simply add a new destination.

If you have a trade credit account with us, with ‘one-click’ your order is complete. If you have a trade cash account, you will be sent to our payment provider, Barclycard, where you can make a secure payment.

You will then receive an email to confirm your order and delivery details. If for any reason there is a query, a member of our Sales Office will be in touch.

FREEDOM BENEFITS

Quote and order on the go. Freedom has been designed to use on any device quickly, at a time to suit your business needs, saving you the time to focus on your business.

Instant access to 1,000’s of products at your fingertips available from one supplier. At NBP, we have invested in one of the widest ranges and stock holdings of low-maintenance building products in the industry. Fascia, soffit, composite decking, roof windows, underground drainage, flat roofing products, rainwater and much more, making your ordering so much simpler.

Order today and we will deliver direct to site for you tomorrow. No need to spend hours sitting in traffic trying to find your local stockist… We will bring your goods to you. *

The flexibility to cost jobs up quickly and efficiently, giving you freedom to provide your customers with an instant quotation, whatever time of the day. Not only can you access your own quotes, but you can also retrieve historic quotes made previously by our team.

Retrieve previous quotes, check your order progress and access your account at any time. You can print existing orders, invoices or quotes as well as retrieve historic ones at a click of a button.

The handy ‘order pad’ feature allows you to quickly view everything you have added to the basket. With it subtly tucked to the side, it means you can continue shopping without leaving the page and then if you need to doublecheck your list, simply click on the shopping basket and the order pad slides out from the side of your screen.

To help support all business types, we have created multiple features to assist in speeding your online order processing experience.

Category selection – Besides accessing the regular category fields in the side bar with additional attribute selection, we’ve also added a speedy category selection in the top bar when you hover over the Online Order tab.
Quick Add – Know the NBP product sku? Simply type our part number into the Quick Add Product field, then how many you require and then click ‘add’, and these will be instantly added to your basket.
Repeat Order – Do you find yourself regularly ordering the same products? We have created the perfect solution. Go into the ‘My Account’ section and select ‘My orders’. In there you will be able to find every order you have placed. If you can’t see the order you need, you can type any order number or customer name you have used as a reference into the search field to find the order you need.

Then click on ‘details’ and at the bottom of your previous order, you will see a box that says RE-ORDER. Simply click on this and instantly all the items in your older order will automatically populate your shopping cart. And if you need to add or remove any items, you can easily do this in the shopping cart and then you are ready to replace your order.

We understand you are often working at times when our offices are closed. With our online ordering system, it means we are never closed and you have full access to your account, making quotes, placing orders, at a time to suit your demand, 24 hours a day, 7 days a week, 365 days a year.

Order as late as 10:00pm of an evening and we will still deliver your goods to site the following morning. *

*Next day delivery excludes weekends and some remote locations. For more information on our full range of services please speak to your dedicated account manager.

FREEDOM 'HOW TO' GUIDE

Online ordering couldn’t be simpler with Freedom. And to help make the process even easier, we have created a simple video showing you 'how to' access all the great features and benefits Freedom has to offer.

FREEDOM APPLICATION

If you haven’t already signed up for a Freedom Online Account, it is easy and we can have you up and running in a couple of minutes. Ordering your building materials is now just one click away…

MAKING A PAYMENT

All customer NBP Trade Accounts that do not have a pre-agreed credit facility will need to pay for their online purchase using a current credit / debit card. The following payment methods are acceptable:

VISA, MASTERCARD, MAESTRO and JCB

All orders are charged to your card upon checkout of your order.

All credit cards details must be authorised before despatch of goods.

The security of your online purchase is of paramount importance to us. All transactions are processed by Barclays Bank PLC using the latest available security technology. All data sent to our server, to Barclays Bank PLC, and the data returned to you when viewing a secure page is encrypted to prevent unauthorised persons intercepting your details. When you enter the checkout area of our site you will move to our secure server.

We offer both Credit Card and Debit Card payment methods. We do not store or hold your credit card details. These payments are processed directly by Barclays Bank PLC, and you can be assured that your online security is paramount.

You can instantly see that a page is being viewed in secure mode as the URL (address) will start with "https://" instead of the usual "http://". The extra "s" stands for secure; this can also be validated as secure pages have a small gold padlock icon displayed in most browser windows.

FREQUENTLY ASKED QUESTIONS

Why should I have an online account?

With all the benefits NBP have to offer, an online account will simply make your life easier – so you can spend more time finishing projects for your clients or relaxing at home, and less time on admin.

Why do I need a trade account before I can shop online?

We sell directly to tradespeople, so by having a trade account, you will have instant access to 1,000’s of quality building materials, but at trade prices.

Every NBP trade account is tailored to suit your business needs. All your existing benefits and discounts are instantly transferred and applied to your online account. This means you can readily access your account details plus all your quotes and orders too.

What if I don't have an existing NBP trade account?

We would love to welcome you to the NBP family. If you don’t have an existing NBP trade account, you can easily apply online here, or contact your local branch who will be happy to assist. Both credit and cash trade accounts are available. A cash account is great for those who want to pay as they go. Our credit account helps improve cash flow for a business and offers payment flexibility when handling multiple or large projects.

What exactly is Freedom?

Freedom is the brand name for our online ordering system. We are constantly investing on improvements, listening to our customers and applying your feedback to ensure that Freedom really does save you time, assisting your business with more freedom.